Discovery Tours Egypt was established on February 7, 1988, and has been providing exceptional travel experiences for over three decades.
Yes, Discovery Tours Egypt is an officially licensed Egyptian tourism company with a Group ‘A’ License No: 718. We are fully insured, ensuring peace of mind for all our clients and partners.
You can contact us via phone at + 20 10 9021 5031, email at moc.tpygesruotyrevocsidobfsctd@ofni, or through our website at www.discoverytoursegypt.com. Our team is available 24/7 to assist you.
Yes, Discovery Tours Egypt provides 24/7 customer support through our dedicated WhatsApp number. We are committed to being available at any time to assist our clients and partners.
Discovery Tours Egypt is a well-respected and financially stable company with over 30 years of experience. We adhere to international standards and regulations, ensuring the highest levels of service and safety for our clients.
We offer a wide range of services including hotel and Nile cruise reservations, escorted tours, desert safaris, MICE (Meetings, Incentives, Conferences, and Exhibitions), special interest packages, multi-day tours, day trips, excursions, transfers, and VIP services. Our extensive experience allows us to cater to all your travel needs in Egypt.
We prioritize quality and safety by adhering to stringent international health and safety standards. Our team is well-trained and dedicated to ensuring the best possible experience for our clients. We have a proven track record of reliability and excellence in the travel industry.
Yes, Discovery Tours Egypt is a member of the Egyptian Travel Agents Association (ETAA) and IATA, which reinforces our commitment to maintaining high standards and reliable service.
Booking and Payment
We accept various payment methods including bak transfer (our preferred payment method), credit cards (Visa™ and MasterCard™), and online payment systems. Detailed payment instructions will be provided during the booking process. Card payments will be subject to a processing fee.
Yes, we offer a payment plan that allows you to pay in monthly installments. You can cover the total amount through six monthly installments before your arrival.
A deposit of 25% of the total tour cost is required to secure your booking. During peak seasons like Christmas, New Year, and Easter, a 50% deposit may be required.
Yes, there is a surcharge for credit card payments, which will be detailed during the payment process. This surcharge covers the transaction fees imposed by the credit card companies.
Our cancellation policy varies based on the timing of your cancellation. Charges range from 25% to 100% of the tour price depending on the notice period:
Between 40 and 30 days before arrival: 25% of the total tour price
Between 29 and 21 days before arrival: 50% of the total tour price
Between 20 and 14 days before arrival: 75% of the total tour price
Between 13 and 1 day before arrival: 100% of the total tour price
There are also cancellation fees for domestic flights as per the airline's policy.
Refunds are processed to the original payment method. No refunds are available for no-shows. Cancellation fees apply as per our cancellation policy. Refunds for credit card payments are subject to a 6% transaction fee deducted by the bank.
Amendments to bookings are subject to availability. No administrative fees are charged if full payment has been received, except for flight tickets which may incur an administrative fee.
Besides the credit card surcharge and potential cancellation fees, any special requests or last-minute changes may incur additional costs. These will be communicated clearly during the booking process.
Tour and Excursion Information
Our tour packages typically include hotel pick-up and drop-off, transportation, guided tours, entry fees to attractions, meals as specified, and any necessary equipment for activities. Specific inclusions vary by tour and are detailed on our website.
Yes, we offer a range of family-friendly tours suitable for all ages. Our guides are experienced in accommodating families and ensuring that both adults and children have an enjoyable and educational experience.
Yes, we provide airport transfers to and from major airports in Egypt. Our fleet of modern, air-conditioned vehicles ensures a comfortable and reliable transfer experience for our guests.
Our most popular tours include the Full-Day Trip to Cairo and Giza Highlights, Luxor Full-Day Sightseeing Tour, and the Swimming with Dolphins Snorkeling Tour. These tours offer a mix of historical exploration, cultural experiences, and natural beauty.
Tipping is customary in Egypt and appreciated for good service. While not mandatory, it is common to tip guides, drivers, and hotel staff. Suggested tipping amounts are provided in our travel documents to help you plan. Sometimes Nile Cruises have compulsory tipping.
Absolutely! We offer customizable tour options to tailor your experience according to your interests, preferences, and schedule. Whether you want to explore ancient ruins, embark on a culinary adventure, or indulge in a luxury getaway, we can create a personalized itinerary just for you.
Our tour guides speak multiple languages including English, German, French, Spanish, and Arabic. Please request your preferred language at the time of booking. Our prices are based on English speaking Egyptologists unless otherwise stated.
Packing recommendations vary by tour, but generally, we suggest bringing comfortable clothing and footwear, sun protection (hat, sunglasses, sunscreen), a camera, water, and any personal necessities. For specific tours, such as desert safaris or snorkeling trips, additional items like swimwear or sturdy shoes may be recommended. Detailed packing lists are provided for each tour upon booking.
Special Policies and Procedures
If paying by credit card, you must provide a copy of your passport, a copy of both sides of the credit card with your signature, and an authorization letter allowing the charge. These documents can be sent via fax, email, or given to our representative upon arrival.
Children aged 0-1.99 years are free of charge. Those aged 2-5.99 years pay 25% of the tour cost, and children aged 6-11.99 years pay 50% of the tour cost. Children aged 12 and above are considered adults.
Refunds are generally processed to the original payment method. No refunds are available for no-shows. Cancellation charges apply as per our cancellation policy. Refunds for credit card payments are subject to a 6% transaction fee deducted by the bank.
Amendments to bookings are subject to availability. No administrative fees are charged if full payment has been received, except for flight tickets which may incur an administrative fee.
We act as agents for the participants and assume no liability for injuries, losses, or delays caused by weather, acts of God, governmental actions, wars, civil disturbances, theft, or other unforeseen events.
Yes, for domestic flights, specific conditions apply regarding timings and pricing. International flights are recommended to be booked from the point of departure for better price options and availability.
If you have any special requests, please inform us at the time of booking. We will do our best to accommodate your needs, but we cannot guarantee all requests can be met.
We adhere to stringent international health and safety standards. Our team is well-trained and dedicated to ensuring the best possible experience for our clients. We have enhanced cleaning measures, social distancing guidelines, and trained staff to adhere to the latest health guidelines.
General Information
The best time to visit Egypt is during the cooler months from October to April when temperatures are more moderate. However, each season offers unique experiences.
Wear comfortable clothing, bring sunscreen, sunglasses, and a hat. Stay hydrated and follow the guide’s instructions for a safe and enjoyable experience.
Our tour guides speak multiple languages including English, German, French, Spanish, and Arabic. Please request your preferred language at the time of booking. Our prices are based on English speaking Egyptologists unless otherwise stated.
It is advisable to consult with your doctor about vaccinations and health precautions before traveling. Carry any necessary medications and stay informed about local health guidelines.
We provide a 24/7 hotline for emergencies. You can reach us at +20 100 777 7526 for immediate assistance.
Packing recommendations vary by tour, but generally, we suggest bringing comfortable clothing and footwear, sun protection (hat, sunglasses, sunscreen), a camera, water, and any personal necessities. For specific tours, such as desert safaris or snorkeling trips, additional items like swimwear or sturdy shoes may be recommended. Detailed packing lists are provided for each tour upon booking.
While we do not directly provide travel insurance, we highly recommend that all travelers purchase comprehensive travel insurance. This should cover trip cancellations, medical emergencies, and other unforeseen events. We can offer recommendations for reputable insurance providers.
We strive to accommodate all our guests, including those with disabilities. Please inform us of any specific requirements at the time of booking, and we will do our best to make the necessary arrangements.
